SHIPPING INFORMATION
We ship our Australian orders with Fastway Couriers and Australia Post. Once your order has been fulfilled we will send you a confirmation email with the tracking details so that you can track your parcel with the respective courier company.
We also ship worldwide. Our international packages are sent with either Fedex /DHL or Australia post. Please check with us regarding current shipping times depending on your location. We ship from Northern NSW.
Please note that delivery timeframes are approximate and may vary based on time of delivery.
SHIPPING POLICY
We ship orders daily. For those orders with all products in stock, and do not have any items with a listed processing time, you can expect your order to be dispatched within 2 business days*. Once your order is shipped we take no responsibility for delays that may occur as a result of our Couriers.
PRE ORDER SHIPPING POLICY
We offer Pre Orders on all our 'sold out' stock that is due to land in our next shipment. By ordering a PRE ORDER product you are agreeing for us to hold your order until all items on your order have arrived in stock. Once all items have arrived we will dispatch your whole order to you. Please refer to approximate arrival times on each product for estimated dates.
If you wish to have your in stock products posted prior to the pre order items, please ensure that you make two separate orders. This will allow our warehouse team to quickly process your order and ensure that there is no confusion when your pre order items arrive.
SHIPPING PRICES
Australia Wide Standard: We offer free postage for all orders over $100 inside Australia. For all orders under this amount we have a flat rate shipping price of $9.95.
Australia Wide Express: We offer express postage services with rates starting at $9.95
Worldwide Standard : We offer worldwide standard shipping only for all orders. Pricing depends on weight and volume. Customers are responsible for all import duty and tax requirements.
*Excludes sale periods and unforeseen circumstances